FAQ

1. How can I place an order?

You can place your order directly through our website. Simply browse your desired item, customize it, and check out.

2. Can I customize the bags with my own logo or name?

Yes! We offer full customization. You can upload your own design, brand logo, or name during the order process.

3. What types of bags can be customized?

We currently offer customization on duffle bags, tote bags, travel bags, and more. Check our product listings for available options.

4. What material do you use?

We use premium leather, canvas, and durable materials to ensure your bag is both stylish and long-lasting.

5. How long does delivery take?

Local orders within the UAE typically arrive within 2–4 working days. International orders may take 7–12 working days, depending on the location.

6. Do you offer bulk or wholesale discounts?

Absolutely! For bulk or corporate orders, please contact us via WhatsApp or use our website’s contact form.

7. Is payment secure?

Yes, all payments are processed through secure and trusted payment gateways.

8. How can I reach customer support?

You can reach us anytime via WhatsApp, Instagram DM, or the contact form on our website.